Digiassetindo Crypto Exchange Review 2025: Risks, Features & Verdict

Amber Dimas

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Recommendation: The platform is unregulated and carries significant risk. Proceed with extreme caution or avoid completely.

Key Takeaways

Digiassetindo operates without a valid Indonesian license, putting users at medium‑to‑high risk.
Trading volume is untracked, and there is no public proof‑of‑reserves data.
Security relies on mandatory 2FA, but session handling is clunky and there are no audit reports.
Compared with regulated rivals like Indodax and Tokocrypto, Digiassetindo falls short on compliance, liquidity, and support.
Most experts advise avoiding the platform unless you have a compelling reason and can tolerate the uncertainty.

What is Digiassetindo?

Digiassetindo is a cryptocurrency exchange that markets itself as a "fast and reliable" way for Indonesian retail investors to buy and sell digital assets. The website (www.digiassetindo.com) offers a web portal and an Android app, both requiring two‑factor authentication each time you log in.

The platform claims to enable fiat‑to‑crypto trades using the Indonesian Rupiah (IDR), but the official documentation stops short of detailing which trading pairs are available, how deep the order books are, or what fees apply.

Regulatory Landscape in Indonesia

Indonesia’s crypto market is tightly overseen by the Commodity Futures Trading Regulatory Agency (Bappebti) and the Financial Services Authority (OJK). To operate legally, an exchange must hold a Bappebti registration (e.g., MS‑001/SPKK/2019) and adhere to OJK’s AML/KYC standards.

Bappebti is the government body that issues official digital‑asset exchange licences. As of October2025, only 13 exchanges are listed in its registry.

Wikibit’s October2025 risk assessment explicitly states that Digiassetindo has “no valid regulation” and assigns it a “Medium potential risk” rating. In plain terms, the exchange is operating outside the legal framework that protects Indonesian investors.

Split panel comparing Indodax, Tokocrypto, and Digiassetindo with security icons.

Platform Features & User Experience

The user interface is clean and mirrors the simple‑by‑design approach of many local exchanges. However, a recurring user comment from November2021 points out that the app forces a fresh 2FA login every time you open it, which feels “a bit cumbersome” and may hint at weak session management.

Support is limited to an email address ([email protected]) with no published response‑time SLAs. There is no live chat, phone line, or community forum to turn to when you hit a snag.

Unlike rivals that provide comprehensive FAQs, API docs, and developer portals, Digiassetindo’s site offers no public technical specifications. This makes it hard for power users or developers to integrate the exchange into trading bots or custom dashboards.

Security & Risk Assessment

Mandatory two‑factor authentication is a plus, but the constant re‑prompt suggests the platform might not be storing session tokens securely. There are no publicly available security audit reports, cold‑storage percentages, or proof‑of‑reserves data-standard transparency metrics for reputable exchanges.

DataVisor tracks global crypto‑exchange fraud trends. Their 2024‑2025 reports list dozens of unregistered platforms that later vanished with user funds. While Digiassetindo isn’t named directly, it shares the same risk profile as the “Digi Coins” scam listed in the same dataset.

In the absence of an audit, the safest assumption is that user funds are held in hot wallets controlled by the exchange, exposing them to hacking or exit‑scam scenarios.

How Digiassetindo Stacks Up Against Regulated Competitors

To put the risk in perspective, we compare Digiassetindo with two of Indonesia’s biggest licensed exchanges: Indodax and Tokocrypto.

Feature Comparison: Digiassetindo vs. Indodax vs. Tokocrypto
Feature	Digiassetindo	Indodax	Tokocrypto
Regulatory status	Unregistered, no Bappebti licence	Registered (MS‑001/SPKK/2019)	Registered, Binance‑backed compliance
Trading volume (Q32025)	Untracked / n/a	$50M daily	$55M daily
User reviews (Google Play)	3 reviews (2021), 0 rating	>100k reviews, 4.5★	~60k reviews, 4.3★
Customer support	Email only, no SLA	24/7 live chat, phone	24/7 live chat, Telegram
Security features	2FA mandatory, no audit	2FA, cold‑storage 95%, annual audit	2FA, insurance $2M, regular pen‑tests

The table makes it clear: Digiassetindo lags behind on every critical metric that protects a trader’s money.

Investor leaving Digiassetindo building toward a bright Indodax tower.

Red Flags & Warning Signs

No valid Bappebti or OJK licence.
Trading volume is listed as “untracked” on CoinMarketCap.
Zero recent user feedback - last reviews date back to 2021.
Lack of public proof‑of‑reserves or security audit.
Only email support, no live chat or community channels.
Frequent 2FA logins hint at weak session handling.

These signals line up with the patterns that KrASIA highlighted in its August2025 report: unregistered exchanges typically survive less than 18 months before facing regulatory shutdown or disappearing with user funds.

Final Verdict - Should You Trade on Digiassetindo?

If you value compliance, transparent liquidity, and responsive support, the answer is a firm “no.” The platform’s regulatory blind spot, missing proof‑of‑reserves, and scant user community make it a high‑risk choice.

That said, some traders chase niche pairs or low‑fee environments and might consider a tiny allocation just to test the waters. If you go that route, keep the amount you can afford to lose, withdraw immediately after any trade, and never store large balances on the exchange.

In short, for most Indonesian users the safer path is to stick with licensed players like Indodax, Pintu, or Tokocrypto, which are subject to Bappebti oversight, publish regular audits, and enjoy vibrant user bases.

Frequently Asked Questions

Is Digiassetindo a regulated exchange in Indonesia?

No. As of October2025 Digiassetindo does not appear on the official Bappebti registration list and has been flagged by Wikibit as having “no valid regulation.”

Can I withdraw my funds from Digiassetindo?

The platform claims to support withdrawals, but there is no public data on withdrawal speed or success rates. Users have reported no recent issues simply because there have been no recent users to test the process.

How does Digiassetindo’s security compare to regulated exchanges?

It only offers mandatory two‑factor authentication. There are no published cold‑storage percentages, audit reports, or insurance coverage, unlike Indodax (95% cold‑storage) and Tokocrypto (insurance up to $2million).

What are the main alternatives to Digiassetindo?

Top choices for Indonesian traders are Indodax, Tokocrypto, Pintu, and BinanceIndonesia. All hold Bappebti licences, publish proof‑of‑reserves, and provide active customer support.

Is there any legitimate reason to keep funds on Digiassetindo?

Only if you need a very short‑term exposure to a specific token that is not listed elsewhere and you are willing to accept the regulatory and security risks. Even then, keep the amount tiny and withdraw quickly.

Digiassetindo review highlights that the exchange is best approached with caution, if at all.

11 Comments:

Marina Campenni July 12, 2025 AT 01:16

While many traders chase high returns, the absence of a Bappebti licence for this exchange means the safety net is practically non‑existent; proceeding without that protection can expose you to unnecessary risk, and it’s understandable to feel uneasy about depositing funds in such an environment.
Irish Mae Lariosa July 13, 2025 AT 07:49

The review rightly points out that operating without a valid Bappebti registration places the platform in a regulatory gray zone, a fact that cannot be glossed over by superficial marketing claims; investors deserve transparency, and the omission of proof‑of‑reserves data erodes any semblance of trust that might otherwise be built; the mandatory two‑factor authentication, while a baseline security measure, is undermined by the clunky session handling that forces re‑authentication on every launch, suggesting deeper architectural flaws; absence of audited financial statements precludes any independent verification of the exchange’s solvency, leaving users to rely solely on the goodwill of an unregistered entity; the reported trading volume being “untracked” means liquidity is effectively invisible, increasing slippage risk for anyone seeking to execute sizable orders; without a public order‑book depth, price discovery becomes unreliable, and the risk of price manipulation rises sharply; the lack of a responsive support channel, reduced to a single email address, conflicts with industry standards where 24/7 live chat and phone lines are the norm; this omission not only hampers problem resolution but also signals a lower commitment to user experience; comparing these shortcomings to regulated competitors such as Indodax and Tokocrypto highlights a stark disparity in compliance, security, and customer service; while the platform markets itself as “fast and reliable,” the reality is that speed cannot compensate for the systemic risks introduced by regulatory non‑compliance; the warning signs enumerated-no licence, no audit, no community feedback-align with patterns observed in prior exchange failures; historically, unregistered platforms have either been forced to cease operations or have vanished with user funds, a fate that has befallen many in the past few years; regulators in Indonesia have repeatedly emphasized the necessity of Bappebti registration to protect retail investors, making the platform’s status a red flag; the recommendation to allocate only a minimal amount, if any, reflects a prudent risk‑management approach; ultimately, the decision to engage with such an exchange should be weighed against the availability of fully licensed alternatives that provide audited reserves, robust security, and active support; for most users, the safest path remains with regulated players that operate under clear oversight.
Nick O'Connor July 14, 2025 AT 14:22

The platform’s user interface, while clean, suffers from repetitive 2FA prompts, which, coupled with the lack of a public audit, raises concerns about session token security, and, moreover, the singular email‑only support line fails to meet industry standards for responsive customer service, indicating a broader neglect of user‑centric design principles.
Deepak Kumar July 15, 2025 AT 20:56

If you’re looking for a safer way to trade crypto in Indonesia, start by moving your funds to a Bappebti‑registered exchange; platforms like Indodax and Tokocrypto not only hold the proper licences but also publish cold‑storage percentages and regular audit reports, giving you clear evidence that your assets are protected; make use of their 24/7 live chat support to resolve any issues quickly, and consider setting up withdrawal alerts so you can monitor fund movements in real time; keep only the amount you plan to trade on the exchange and store the rest in a hardware wallet, which dramatically reduces exposure to potential hacks or exit scams; by diversifying across multiple regulated venues, you also benefit from better liquidity and tighter spreads, which can improve your trading performance; remember, security is a habit, not a one‑time setup, so regularly update your passwords, enable device‑specific 2FA, and stay informed about any regulatory updates that could affect your trading strategy.
Jason Zila July 17, 2025 AT 03:29

Avoid unregulated platforms to protect your capital.
Miguel Terán July 18, 2025 AT 10:02

Looking at the broader picture, the lack of licensing isn’t just a paperwork issue it’s a signal that the exchange operates without the oversight that keeps user funds safe it also means there’s no external body checking whether the hot wallets are being managed responsibly this kind of opacity is a breeding ground for bad actors and the crypto community has seen too many stories where investors lose everything because the platform vanished overnight the heavy reliance on mandatory 2FA while seemingly protective can mask deeper security gaps especially when session tokens are refreshed constantly without proper storage practices and the absence of a public audit makes it impossible to verify claims about reserves or internal controls in short the red flags pile up and the prudent move is to keep your money where regulators can enforce standards
Deborah de Beurs July 19, 2025 AT 16:36

Honestly, telling people to “move to a licensed exchange” is the bare minimum advice – if you really want to protect your money you should demand proof of reserves, demand cold‑storage guarantees, and stop trusting any platform that hides its audit reports behind a veil of secrecy; the fact that Digiassetindo still operates without these basics is downright reckless and anyone still considering it is either naïve or willfully ignoring the warning signs.
Sara Stewart July 20, 2025 AT 23:09

Agreed, the risk metrics for unregistered exchanges spike dramatically, and from a risk‑adjusted return perspective the Sharpe ratio essentially collapses when you factor in potential exit‑scam scenarios; leveraging a regulated venue not only mitigates operational risk but also provides access to API‑driven order flow, which is essential for algorithmic strategies that rely on high‑frequency data streams.
Devi Jaga July 22, 2025 AT 05:42

Oh sure, let’s all panic because the exchange isn’t on a government list – as if every regulator perfectly safeguards every investor, which we all know is a fairy‑tale; maybe the real issue is that people are too comfortable with “licensed” platforms that have their own set of hidden vulnerabilities, so starring at the licence number isn’t the ultimate safety net.
Schuyler Whetstone July 23, 2025 AT 12:16

i cant believe ppl still defend this kind of shadey exchange its just a moral failing to even think about putting your hard earned cash there its basically feeding the scammers and ignoring the plain truth that unlicensed ops are a nightmare for honest investors
David Moss July 24, 2025 AT 18:49

What most of you miss is that the whole regulatory framework is a front, orchestrated by the big banks to keep crypto decentralization at bay; the fact that they highlight unlicensed exchanges while turning a blind eye to the massive collusion happening behind the scenes should raise alarms for anyone who cares about true financial freedom.